![]() Nick has been taking great care of us as well and another fella whom name slips my mind at the moment but is equally as wonderful. Over time we’ve made friends with some wonderful people including Linda whom is usually serving at the restaurant or the Pool/Beach. I began taking my family in 2012 and usually visit between 1-3 times a year. I’ve been visiting the PierHouse since I first went with my folks back in 2001. The bathroom wall.well, maybe just play some music while you're in the bathroom to block out the neighbors. The spa experience won't stop us, and hopefully we can get in there next time. ![]() My mom said she'd come back to KW anytime and would love to stay in the same room. ) Overall this was our best annual birthday trip of the 6 we've taken so far. He probably would have been mortified to know what I could hear. I stood at the vanity getting ready for bed and listened to my neighbor talk to his roommate while on the toilet. The walls between the upstairs bathrooms of both 2-bed suites (804 and 803) are super thin. We were unable to experience the facility and ended up with no spa treatments which is a staple on our annual birthday trips. We actually preferred the N/A Out of Office more than anything else! Negatives: The spa doesn't have an online reservation program and I had a few unsuccessful attempts to book prior to our trip. The Beach Bar was good for lunch, the food was excellent and the staff's knowledge of allergens made it simpler. We enjoyed the pool and the beach 2 different days, and the staff was exceptional very attentive and kind. The poke, shrimp cocktail, and goat cheese salad were definitely worth it, I could have eaten it multiple times. We had a good view of the cruise ships docked but without obstruction. I'm glad I took the advice of a friend and booked that room, it was beautiful! We were very comfortable for the 3 nights we stayed. We stayed in 804, the 2 bedroom suite facing the sunset pier. My mother and I visited for our birthdays.
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